Why Choose Us

Australian 24/7 Phone Answering Services

We Take Your Phone Calls 24/7, So You Never Miss An Opportunity Again

  • Sign up today and receive your FREE 1300 Number
  • Try our service free for 10 days – no strings attached
  • Experience the benefits firsthand, risk-free

Why Choose Us

Australian Receptionists

All of your calls are taken by native speaking Australians in our locally-based offices.

24/7 Live Answering

We operate 24/7, seven days a week, ensuring we can answer your calls outside of working hours.

Tailored Script

We tailor a script for our specialists to follow that meets the needs of your specific business.

No Lock-In Contract

We offer month-to-month subscriptions with no cancellation fees, as we are confident in our service quality.

Booking System Compatible

Our services can seamlessly integrate with your existing booking system. Our receptionists will handle calls on your behalf and enter bookings directly into your specified system.

10-Day Free Trial

Try our service free for 10 days – no strings attached! Experience the benefits firsthand, risk-free.

Designed For Businesses Of All Sizes

We support businesses of all sizes—from small start-ups to large corporations and government departments. Whether you need a simple package or a tailored solution for high-volume calls, our phone answering services are designed to meet your needs and ensure you never miss an opportunity.

 

Designed For All Industries

*We work across various industries and business types

Trades & Services

Plumbers, Electricians, HVAC

Healthcare

Medical Clinics, Dental Practices, Allied Health

E-Commerce & Retail

Online Stores, Product Support

IT & Technology Support

IT Consultants, Tech Support Services

Finance & Insurance

Accounting Firms, Mortgage Brokers, Financial Advisors

Real Estate & Property Management

Estate Agents, Property Managers

Legal Services

Law Firms, Solicitors, Notary Services

Hospitality & Tourism

Law Firms, Solicitors, Notary Services

Limited-Time Special Offer

We are offering a special deal this month only!

Pay $0 for a 1300 number when bundled with one of our live call answering services.

No Setup Fee, No Monthly Charge

About Us

Maximise Your Business Revenue with 50+ Years of Phone Answering Expertise

With over 50 years of experience, TMC has helped more than 1,200 Australian businesses grow through our tailored phone answering services. We customise our scripts to fit your industry and business needs, ensuring you never miss an important call.

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We Provide Various Business Solutions

Phone Answering Service

Using a tailored script, we answer your calls, record information and forward it to you.

Virtual Receptionist

Answer calls and manage bookings with a virtual receptionist.

After Hours Call Service

Keep your business operating 24 hours a day, 7 days a week with our after-hours call service.

Help Desk

Also known as Level 1 Technical Support, a product helpline, specialist support or customer service enquiry line.

Overflow Call Handling

When you can’t get to the phone, we answer for you. Perfect for when all your phone lines are busy.

Triage & Escalation Management

We log, triage, resolve and report issues for your business.

How It Works

Receive Calls In 3 Easy Steps

Step 1

Customers call your business after hours or when all lines are busy

Step 2

Calls redirected and taken by our agents and tailored scripts are used

Step 3

Messages are conveyed to your business

Let’s See What Our Customers Say

Trusted By 1200+ Aussie Businesses

Michael P.

“Our plumbing business gets calls at all hours, and having a 24/7 phone answering service has made a world of difference. We never miss an urgent job, and our customers are impressed with the quick, professional response every time.”

Sarah L.

“Running an IT support business means handling issues around the clock. The phone answering team has been a fantastic addition, offering our clients a reliable contact point, day or night. We’ve seen a significant boost in customer satisfaction!”

Chris W.

“I was often missing calls while on the job, which meant lost business. Since using this service, I know all calls are answered promptly, which keeps my clients happy and my bookings full.”

Jessica T.

“In the finance industry, clients need reassurance that someone is always there to help. The 24/7 phone answering service has provided that extra level of support, allowing us to respond faster and build stronger relationships with our clients.”

Emma R.

“Our healthcare clinic needed a reliable way to handle high call volumes, especially after hours. The phone answering service has been a game-changer, ensuring patients always have someone to speak to, which has greatly improved our patient experience.”

David M.

“As a digital marketing agency, client communication is key. With this phone answering service, we maintain a professional front and capture every lead, even when we’re busy working on projects. It’s been a seamless experience so far!”

Start your 10-day call answering free trial

  • 24/7 Live Answering Service
  • No Lock-in Contracts
  • Tailored Script for Your Business Needs
  • Calls Handled by Native English-Speaking Australians
Main Office

41-43 Northern Road Heidelberg West, VIC 3081

Call 1300 795 085