Answer in your business name
Every call picked up live by a real Australian receptionist greeting callers exactly as you would — so you always sound like an established, staffed business.
100% Australian · Live 24/7 · No Lock-In
A real Australian receptionist answering your calls live — in your business name.
TMC's remote receptionists pick up every call, take messages, transfer the urgent ones and book straight into your calendar — 24/7, on a script you control. Think of your virtual receptionist as your front-desk assistant — live call answering, not freelance admin work.
D
★★★★★
"They give us a professional front and we capture every lead — even after hours. Calls answered in our name, every time."
David M., digital agency
"I want a real receptionist answering my calls — not a voicemail or a bot."
Trusted by 1,200+ businesses
100% Australian receptionists
No lock-in
You're in — trial starting.
Our team will call to set up your tailored script and get your Australian receptionist answering in your business name, fast.
Why A Missed Call Hurts
Every call that goes to voicemail is a customer calling your competitor next.
You can't answer every call and still run the business. But a missed call, a bot, or an offshore call centre that gets your name wrong costs you the lead — and makes a small business sound smaller. Here's what gets in the way.
Calls go unanswered
You're on a job, in a meeting, or it's after hours — so the phone rings out. Most callers won't leave a message; they just dial the next business on the list.
Voicemail and bots lose the lead
People who want to talk to a person hang up on a recording or an AI. The enquiry you paid to generate is gone before it ever becomes a customer.
Offshore call centres sound wrong
A distant call centre that mispronounces your business name and can't speak to your services does more damage to your brand than a missed call.
Bookings slip through the cracks
Even when a call is taken, a scribbled message that never makes it into your calendar means the appointment — and the revenue — quietly disappears.
Never Miss A Call Again
10-day free trial · real Australian receptionists · no lock-in
Not All "Virtual Receptionists" Are The Same
An AI bot or offshore centre — or a real Australian receptionist who books your calls.
AI bots & offshore call centres
✕A bot or a stranger overseas — callers can tell, and many hang up.
✕Generic greeting. Your business name mispronounced, or not used at all.
✕Takes a message at best. No booking into your actual calendar.
✕Newcomers with lock-in. Digital-native brands, short trials, fixed terms.
A TMC Australian receptionist
✓A real person in Australia answering live, the way your own front desk would.
✓Your tailored script. Your business name, your tone, your way of handling calls.
✓Books straight into your calendar and CRM — not just a message pad.
✓50+ years, ISO-certified, no lock-in — plus a 10-day trial, longer than the AU norm.
"Australian-based" is a claim everyone makes and most quietly caveat. TMC answers in our own Australian offices — and books the call, not just notes it.
Try A Real Australian Receptionist
10-day free trial · books into your calendar · no lock-in
What Your Receptionist Does
A full front desk — without hiring one.
Your TMC receptionist handles your calls exactly the way a great in-house receptionist would, on a script you control — answering, booking, screening and reporting back to you.
Book into your calendar
Your receptionist takes appointments and books them straight into your booking system or calendar — so a phone call turns into a confirmed job, not a sticky note.
Follow your tailored script
We build a script around your services, FAQs and tone, so callers get accurate answers and your receptionist sounds like part of your team — not a generic operator.
Screen & transfer the urgent ones
Important callers get put straight through to you on the rules you set; everyone else is handled and logged — so you're only interrupted when it actually matters.
Take messages & capture leads
Every enquiry is captured and sent to you by SMS or email the moment the call ends — names, numbers and details, so no lead ever slips through.
Cover overflow & after-hours, 24/7
When all your lines are busy or the office is closed, calls redirect to us automatically — your business is reachable around the clock without a night shift.
Get My Receptionist Set Up Free
Live answering · books into your calendar · 10-day free trial
What Lands In Your Inbox
You don't just not miss the call — you see exactly what was handled.
The moment a call ends, you get a clear summary: who rang, why, and what your receptionist did about it — a message taken, a booking confirmed in your calendar, or an urgent caller escalated to you. It's the visibility a voicemail or an offshore call centre never gives you.
- Messages and enquiries captured in your business name
- Appointments booked straight into your calendar
- Urgent callers escalated or transferred to you, your way
- Delivered to your inbox or phone the moment the call ends
Get My Calls Handled Like This
Free 10-day trial · answered & booked from day one
New enquiry — Emma T.8:51 am
Answered "Good morning, thanks for calling Northside Plumbing." Quote request — details captured and sent to you.
Message sent to youBooking — James S.1:24 pm
On-site visit booked straight into your calendar for Fri 9:00 am. Confirmation texted to caller.
Added to your calendarUrgent — after hours11:48 pm
Triaged against your script and escalated to your on-call mobile per your protocol.
Escalated to you
Answered in Australia, in your name
0 missed calls today
What Clients Say
Businesses that never miss a call now.
★★★★★
As a digital agency, first impressions are everything. TMC gives us a professional front and makes sure we capture every lead — even the calls that come in while we're heads-down on client work. Nothing slips through anymore.
D
Digital agency
★★★★★
We needed a reliable contact point for clients without putting on a full-time receptionist. TMC has been exactly that — calls answered promptly and professionally in our name, every single time. It just works.
S
IT services
★★★★★
In finance, clients expect someone to always be there. With TMC there always is. Knowing a real Australian receptionist is answering and booking my calls means I can focus on the work and trust the phone is handled.
J
Finance
★★★★★
The tailored script was the difference for us. Callers genuinely think they're talking to someone in our office — because in every way that matters, they are. Our customers get a warm, professional welcome 24/7.
M
Trades & services
★★★★★
No lock-in was what got me to try it, and the service is what keeps me. Bookings land straight in my calendar and I haven't missed an after-hours enquiry since. For a solo operator it's been a game-changer.
A
Sole trader
★★★★★
We compared a few services and went with TMC because they're genuinely Australian and have been doing this for decades. It shows. Our calls are handled the way we'd handle them ourselves, and our clients have noticed.
R
Health clinic
10 DAYS
Free
Free Trial of Your Australian Virtual Receptionist
Offer ends
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"Start my free 10-day trial — set up within the trial, no lock-in."
Trusted by 1,200+ businesses
100% Australian receptionists
No lock-in
Trial locked in. We'll be in touch to build your tailored script and get your Australian receptionist answering and booking your calls — within your 10-day trial.
3 Simple Steps
How your calls get answered.
1
Customers call your business
Calls come in after hours, or when all your lines are already busy.
2
We answer on your script
Calls redirect to our Australian receptionists, who answer using your tailored script — in your business name.
3
Messages & bookings reach you
Messages and appointments are sent straight to you — and booked into your calendar — so nothing is missed.
Set Up My Receptionist Free
Set up within your trial · tailored script · no lock-in
01
Genuinely Australian
Your calls are answered in our own Australian offices by Australian receptionists — not an offshore call centre, and not split with a US team where "AU" isn't guaranteed for every call.
02
Books into your calendar
Where rivals stop at a message, we take the appointment and put it straight into your booking system — the integration most Australian competitors under-claim or simply don't offer.
03
Real people, never AI
As the market drifts toward AI bots, every TMC call is answered by a trained human receptionist on your tailored script — the difference your callers can hear.
04
50+ years & ISO-certified
Five decades answering Australian businesses' phones, ISO 9001 and ISO 27001 certified, and trusted by 1,200+ clients — credentials no digital-native newcomer can match.
05
No lock-in, transparent plans
Clear plans and no fixed-term contract. Stay because the service earns it — not because a contract traps you. Cancel any time.
06
A 10-day free trial
Most Australian providers offer 7 days. We give you 10 — fully set up with your tailored script — so you can hear the difference before you decide.
Built For Your Industry
Trained for the calls your business gets.
Your tailored script and call handling are tuned to how your industry actually works — from booking and lead capture to after-hours triage.
Trades & Services
Healthcare
E-Commerce & Retail
IT & Tech Support
Finance & Insurance
Real Estate & Property
Legal Services
Hospitality & Tourism
Get A Receptionist For My Industry
Tailored scripts · Australia-wide · 10-day free trial
Who We Help
Built for Australian businesses that live on the phone.
Solo operators & tradies
Answer every call while you're on the tools — and sound like a staffed business, not a one-person show.
Agencies & consultants
A professional front desk that captures every lead, even when the whole team is heads-down on client work.
Health & allied clinics
Patients reach a real person and book appointments straight into your clinic's calendar, after hours included.
Legal & finance
Clients expect someone always there. We provide a reliable, professional contact point in your firm's name.
Growing small businesses
Scale your phone coverage without hiring — overflow and after-hours handled the moment your lines fill up.
Anyone tired of voicemail
Replace voicemail and AI bots with a real Australian receptionist your callers actually want to talk to.
Try TMC Free For 10 Days
Australia-wide · real Australian receptionists · no lock-in
Real Australian receptionist — never AI or offshore
Answers live in your business name
Books straight into your calendar & CRM
24/7 live cover — after hours & overflow
~15-second average answer time
No lock-in — month-to-month plans
Common Questions
Your virtual receptionist — answered.
Is it a real person, or an AI bot?
A real person, every time. Your calls are answered live by trained Australian receptionists — never an AI voice or an automated menu. As more of the market shifts to bots, this is exactly the difference your callers can hear and the reason they stay on the line.
Are your receptionists actually based in Australia?
Yes — every call is answered in our own Australian offices by Australian receptionists. We're not a US team that routes some calls offshore; "Australian-based" means all of your calls, not most of them.
Will they answer in my business name and sound like my team?
Always. We build a tailored script around your business name, your services, your FAQs and your tone, so callers are greeted exactly as they would be by your own front desk — and get accurate answers, not generic ones.
Can they book appointments and work with my calendar or CRM?
Yes — and this is where we go further than most. Your receptionist books appointments straight into your booking system or calendar and can log enquiries into your CRM. Many Australian competitors take a message and stop there, or offer no integration at all; we turn the call into a confirmed booking.
Is this a "virtual assistant" who does admin too?
This is live reception — answering, transferring and booking your calls in your business name. Think of your virtual receptionist as your front-desk assistant for the phone, rather than a freelance VA doing general admin tasks. The focus is on never missing a call and turning it into a booking.
How much does it cost, and am I locked in?
We offer transparent plans with no lock-in contract — stay month to month for as long as the service earns it, and cancel any time. The best place to start is the 10-day free trial: we set you up with your tailored script so you can hear the value before you pay anything. We'll confirm current pricing for your call volume when we set up your trial.
Start your 10-day free trial.
Tell us about your business and how you'd like your calls answered. We'll set up your tailored script and get a real Australian receptionist answering and booking your calls — free for 10 days, no lock-in.
Claim Your Free 10-Day Trial
No Lock-In · 100% AustralianTrial request received.
Thanks — our team will be in touch to build your tailored script and get your Australian receptionist answering and booking your calls, free for 10 days.