Live call answering
Every call answered in your business name by a real Australian receptionist — typically within ~15 seconds — so callers reach a person, not a machine.
Australian phone answering, answered in Australia. Every call, every hour.
Real Australian receptionists answer your calls 24/7 with a script in your business name — so you never miss a lead, a booking or an after-hours emergency again. ISO-certified, 50+ years, no lock-in. Start a 10-day free trial.
M
★★★★★
"I'm on the tools all day and was missing half my calls. TMC answers every one in my business name — I haven't lost a job since."
Michael P., plumbing & trades
"Start my 10-day free trial — answer my calls in Australia."
Rated for service
100% Australian-answered
No lock-in contract
Thanks — your free trial is on the way.
Our Australian team will call you to set up your tailored script and start answering your calls — no lock-in, no obligation.
Every Missed Call Is A Lost Customer
A missed call doesn't go to voicemail. It goes to your competitor.
You're on the tools, in a meeting, with a patient, or asleep — and the phone keeps ringing. Most "answering services" promise to fix it, then quietly hand your after-hours calls overseas. Here's what actually goes wrong.
You can't answer and work at the same time
On a job, with a client, or driving — the calls you miss are the leads, bookings and emergencies that pay the bills. They don't call back; they call the next number.
"24/7" that's really offshore overflow
Most rivals answer your overnight and weekend calls from the US, UK or NZ — the exact hours you're paying for human cover. Customers can tell, and so can you.
Pay-to-find-out pricing
The "premium" onshore players hide their prices behind a callback, and the cheap ones anchor high in USD with setup fees. You can't plan or compare.
It won't sound like your business
A generic call centre reading from a generic script tells your callers you've outsourced them. You need answering that sounds like a member of your own team.
Stop Missing Calls — Start Free Trial
10-day free trial · answered in Australia · no lock-in
Read The Fine Print
"Australian answering service" vs. actually answered in Australia.
The offshore-overflow answering service
✕After-hours calls sent overseas. US, UK or NZ teams cover the exact hours you bought human answering for.
✕Pay to find out the price. Quotes gated behind a callback, or anchored high in USD plus setup fees.
✕Lock-in or unclear terms. Contracts and exit conditions that aren't obvious until you try to leave.
✕Thin legitimacy. A big vanity client number, but no real certifications behind it.
TMC
✓Answered in Australia, 24/7. Real Australian receptionists — overnight and weekends included, not offshore overflow.
✓Transparent small-business pricing. Affordable plans you can see — without feeling cheap.
✓No lock-in. Month-to-month, plus a 10-day free trial — the longest in the category.
✓ISO 9001 + ISO 27001 certified. 50+ years of expertise behind every call.
The cheap option costs you in lost trust the first time a customer realises they're talking to another country. Genuinely Australian, and genuinely affordable — that's the quadrant nobody else owns.
Get Genuinely Australian Answering
Answered in Australia · ISO-certified · no lock-in
What We Handle
More than a message pad — your front desk, on call.
Australian receptionists trained to do the work a voicemail can't: capture the lead, book the job, and handle the after-hours emergency the way you would.
After-hours & overflow
Genuine 24/7 cover — overnight, weekends and public holidays — plus overflow when your own reception is flat out. All answered onshore.
Appointment booking
Booking-system compatible — we take and confirm appointments straight into your calendar, so the call ends with a job on the books.
Message taking & call summaries
Detailed messages and call summaries delivered to your inbox or phone the moment the call ends — nothing falls through the cracks.
Tailored call scripts
Greetings, qualifying questions and call handling built around how your business actually runs — and updated whenever you need.
Free 1300 number
Bundle a dedicated 1300 number at $0 setup and $0 monthly — a national-looking line that points straight to your answering team.
Have My Calls Answered
Live answering · bookings · 24/7 · tailored to your business
See What You Get
Every call, captured — and in your inbox before you've finished the job.
You don't just "not miss the call." You get a clear summary of who rang, why, and what was done about it — a message taken, an appointment booked, or an emergency escalated to you. It's the visibility a voicemail or an offshore call centre never gives you.
- Caller, reason and next step — clearly summarised
- Appointments booked straight into your calendar
- Urgent after-hours calls escalated to you, your way
- Delivered to your inbox or phone the moment the call ends
Get Call Summaries Like This
Free 10-day trial · summaries from your very first call
Today's Calls · Answered for You
TMC · Heidelberg West, VIC
ET
11:48p
Emma Tran
Needed an urgent appointment. Triaged and escalated to the on-call number per your protocol.
Escalated to you
JS
3:05p
James Sutton
Quote request. Captured details and booked an on-site visit for Friday 9:00am.
Appointment booked
14
Calls today
5
Booked
0
Missed
What Australian Businesses Say
Businesses that stopped missing calls.
★★★★★
I'm on the tools all day and was missing half my calls. Now TMC answers every one in my business name and texts me the details — I haven't lost a job to a missed call since we started.
MP
Plumbing & trades
★★★★★
Half my enquiries used to come in while I was up a ladder or under a sink. TMC catches the ones I'd have missed on the job and books them straight in. It's paid for itself many times over.
CW
On-site services
★★★★★
After-hours calls were going to voicemail and our patients hated it. Now a real Australian receptionist answers around the clock, triages, and escalates anything urgent to us. Genuine 24/7 cover, not an overseas call centre.
ER
Healthcare clinic
★★★★★
As a finance practice, trust is everything — so it mattered that every call is answered by a real person here in Australia. The scripts are spot on and our clients tell us we're far easier to reach. Worth every cent.
JT
Financial services
★★★★★
Our online store gets a flood of order and delivery questions, and missed calls meant lost sales. TMC handles the overflow, answers in our brand name, and emails me a tidy summary of every enquiry. Sales conversations stopped slipping through.
DM
E-commerce & retail
★★★★★
Our clients expect to reach someone any hour, and now they do. TMC answers 24/7, logs every call, and the summaries land in our inbox instantly. No lock-in made it an easy yes.
SL
IT & managed services
Free Trial — This Month
10 DAYS
Free
Free Trial of Australian Live Call Answering
Plus $0 setup on a dedicated 1300 number.
Trial offer ends
--Days
--Hours
--Mins
--Secs
"Start my 10-day free trial of Australian call answering."
Rated for service
100% Australian-answered
No lock-in
Thanks — your free trial is reserved. Our Australian team will call you to set up your tailored script and start answering your calls.
How It Works
Up and running inside your free trial.
1
Tell us your business
A quick setup call — how you greet callers, what you need captured, and your booking system.
2
We build your script
A tailored script in your business name, so every caller hears a member of your team.
3
Divert your calls
Forward your line — or use a free dedicated 1300 number — whenever you can't pick up, or 24/7.
4
Never miss a call
Our Australian receptionists answer, book and message — you get the summary, instantly.
Set Up My Free Trial
Set up within the trial · no lock-in · cancel anytime
01
Genuinely Australian — even after hours
Every call, every hour, is answered by a real receptionist in our Australian offices. Not overflow to the US, UK or NZ — the onshore claim most rivals quietly break overnight.
02
ISO 9001 + ISO 27001 certified
Quality-managed and information-security certified — rare in this category. Your calls and customer data are handled to an audited standard, not a promise.
03
50+ years, 1,200+ clients
Five decades of group expertise behind every call, trusted by more than 1,200 Australian businesses. The opposite of a fly-by-night call centre.
04
Transparent, small-business pricing
Affordable published plans — without feeling cheap. No pay-to-find-out callbacks, no USD anchors, no surprise setup fees.
05
No lock-in, ever
Month-to-month, cancel anytime, and a 10-day free trial to prove it first — the longest free trial in the category, beating every rival's seven days.
06
Sounds like your business
A tailored script in your business name and booking-system-compatible answering, so callers feel like they've reached your own team — because, effectively, they have.
Built For Your Industry
Trained for the calls your business gets.
Scripts and call handling tuned to how your industry actually works — from emergency triage to booking and lead capture.
Trades & home services
Healthcare & clinics
IT & MSPs
Finance & accounting
Real estate & property
Legal & professional
E-commerce & retail
Hospitality & bookings
Get Answering For My Industry
Tailored scripts · Australia-wide · 10-day free trial
Who We Help
When TMC pays for itself.
You're on the job, not at a desk
Tradies and mobile operators who can't answer mid-task — we catch the lead and book it in.
You need genuine after-hours cover
Clinics, IT and emergency services whose customers call at midnight — answered onshore, triaged, escalated.
Your reception is overflowing
Busy front desks that drop calls at peak — we pick up the overflow so nothing rings out.
Every call is a high-value lead
Finance, legal and property, where one missed enquiry is worth far more than a month of answering.
You're cost-conscious but quality-wary
Small businesses that want affordable answering without sounding like a cheap offshore call centre.
You won't sign a lock-in contract
Owners burned before — try it free for 10 days, stay month-to-month, leave whenever you like.
Start My Free Trial
Answered Australia-wide · no lock-in · cancel anytime
Answered in Australia by real receptionists
24/7 — genuine after-hours human cover
~15-second average answer time
No lock-in — month-to-month plans
Tailored script in your business name
Books appointments into your calendar
Common Questions
Australian call answering — answered.
How much does it cost?
TMC's plans are transparent and built for small business — published pricing rather than a "call us to find out" runaround. You only pay for the calls we handle, and there's no lock-in. Start with the 10-day free trial, see exactly how it works for your business, and we'll walk you through the plan that fits before you commit to anything.
Are the receptionists actually Australian, or offshore?
Australian. Every call, every hour, is answered by a real receptionist in our Australian offices — including overnight and weekends. We don't hand your after-hours calls to an overseas team the way much of the category quietly does. That onshore answering is the whole point of TMC.
Is it genuinely 24/7, including after hours?
Yes — real Australian after-hours cover, 24 hours a day, 7 days a week, including public holidays. Overnight and weekend calls are answered onshore by the same team standard, not offshore overflow. We can also triage and escalate urgent calls to you exactly the way you specify.
Am I locked into a contract?
No. TMC is month-to-month with no lock-in — you can scale up, down or cancel whenever you need. The 10-day free trial lets you prove it works for your business first, with no obligation to continue.
Will they sound like my business?
Yes. We build a tailored script in your business name — your greeting, your qualifying questions, and how you want calls handled — so callers feel like they've reached a member of your own team. You can update the script whenever your business changes.
Can they book appointments and use my booking system?
Yes — we're booking-system compatible. Our receptionists can take and confirm appointments directly into your calendar or booking platform, capture lead details, and deliver call summaries to your inbox or phone the moment the call ends.
What happens after the trial?
There's no obligation. If TMC's a fit, you move onto a transparent month-to-month plan with no lock-in. If it isn't, you simply stop — no contract to exit, no penalty. And yes, you can bundle a dedicated 1300 number at $0 setup and $0 monthly when you continue.
Start your 10-day free trial.
Tell us about your business and the calls you're missing. Our Australian team will set up your tailored script and start answering — no lock-in, no obligation.
Claim Your Free Trial
10 Days Free — No Lock-InFree trial reserved.
Thanks — our Australian team will be in touch to set up your tailored script and start answering your calls, with no lock-in and no obligation.